ECEX Employs New Contract Manager To Support Technical Team Growth

At ECEX, we pride ourselves on completing all work large or small, safely, on time and within our customer’s budget expectations. As part of our on-going growth and drive for excellent customer service and customer relations, we have employed a new contract manager to join our already well-established team.

Mark Brown has joined the ECEX team to assist in the day-to-day management of surveys, quotations and site work. He will also provide a valuable role in answering any customer questions or queries. Mark has a great knowledge of the mechanical services industry and has already fitted in well with our ever growing team.

“I am pleased to be part of this rapidly growing company and look forward to progressing alongside the team here at ECEX.” 

– Mark Brown, Contract Manager  

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We’re itching to answer any questions you might have, so please do get in touch. You can contact us on sales@ecex.co.uk or by calling our sales office on 01635 244 100.

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The truth, not spin.

Every now and then a company makes a mistake. Sometimes these errors can be easily smoothed over, or rectified through the use of some clever spin. Occasionally, you have no choice but to accept that an excuse just won’t cut it.

So where do ECEX fit within this story? Well, you may remember that we launched an all-new corporate website in a few years back. After much deliberation and delay, launch date came around and it went live.

There is no sugar-coating it: the website was just not good enough. Through a combination of poor choices and ever poorer design, our website was difficult to use, uninspiring and more worryingly, unhelpful and not a useful point of reference for our customers.

Things have been changing.

We’ve been gradually going through a large amount of brand improvements and the website has always been high on the priority list, however we wanted to get to know how our customers engage with our website in order to and ensure that we knew exactly what they wanted.

The good news is that this process is now complete. Therefore, we’re proud to announce the release of our brand new website, www.ecex.co.uk.

Our corporate website has been completely revamped to be more visually appealing, easy-to-navigate and user friendly. After all, if we pride ourselves on a high quality service and delivery, we wanted our new website to be reflective of that.

Please feel to take a look at the new finished product, which we hope you’ll agree is leaps and bounds ahead of the previous site!

We’d love to hear your thoughts, so please feel free to contact us via twitter, Facebook, LinkedIn or the comments section at the bottom of this page.

Workplace injury statistics from the Health and Safety Executive (HSE) – It’s there for a reason.

We’ve talked about it before, but health and safety has a particularly bad reputation in the UK for being a little over-the-top. It’s easy to take the processes and procedures for granted and forget the benefits that these safe practices bring with them.

According to the Health and Safety Executive (www.hse.gov.uk), rates of injury at work have reduced substantially over the past decade. There have been falls in both self-reported injury and injuries reported by employers, so obviously health and safety culture is doing something right.

• An estimated 591 000 workers had an accident at work in 2011/12 – 212 000 of these injuries led to over 3 days absence from work and 156 000 to over 7 days (LFS).
• Self-reported non-fatal injuries have fallen by an average 6% each year since 2003/04 (LFS).
• Employers reported 114 000 injuries to workers in 2011/12, 24 000 of which were classified as major injuries (RIDDOR).
• The number of injuries reported by employers has fallen in nine of the last ten years with average annual falls of 4% over the decade (RIDDOR).
• Self-reported results suggest that just over half of reportable non-fatal injuries to employees are recorded under RIDDOR, with the self-employed reporting a much smaller proportion.
• 173 workers were fatally injured at work in 2011/12 which compares with an annual average of 196 worker fatalities from 2006/07 to 2010/11 (RIDDOR).

Adaptation of data from http://www.hse.gov.uk

There’s no denying it, the number of injuries sustained within the workplace has fallen. At ECEX, we pride ourselves on good health and safety practice because our staff matter. So too do our customers and the people around them. You can never been too careful, but you can very easily not be careful enough.

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We’re itching to answer any questions you might have, so please do get in touch. You can contact us on sales@ecex.co.uk or by calling our sales office on 01635 244 100.

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New year, new product, new website.

With the New Year firmly under-way, the time for reflecting upon last year is over; it’s time to look forward at what’s to come.

We’re always developing and refining the work we do here at ECEX to ensure that we offer you the best quality service and assistance onsite that we can. Last year we made the decision to remove building fabric works from our service portfolio and we recently introduced a new one, Air Intake Screens.

We’re proud to announce that we will shortly be launching a dedicated sister site, airintakescreens.co.uk. Designed specifically for our latest product, Air Intake Screens, this website will provide you with an easy-to-access web page with all of the information you could need on a product which is already commanding a phenomenal amount of interest. Keep checking back , we’ll be going live in the next few weeks.

This, among many other developments means that we’ll be in a better position than ever to assist you to maintain your site. As ever, our full list of services (soon to be updated) is available at http://www.ecex.co.uk/fls.asp, so please feel free to take a look.

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Season’s Greetings from ECEX

2012 has certainly been a challenging year for many businesses and we wouldn’t be telling the truth if we said this calendar year had been an easy one. That said, like many other companies out there we’ve worked hard and ended the year in a strong position.

This year has seen us move away from certain services and introduce others; we’ve strived to adapt, focus and develop our core services (full details of which can be found on our website: www.ecex.co.uk), whilst ensuring we deliver the same quality, the same customer service and the same high standards that we’d like to always be known for.

Looking into 2013, it’s safe to say that we all have high hopes. We don’t doubt that it’ll be hard work, but let’s hope that this time next year we can look back and be even more proud of the year we’ve had than we are now.

So from ECEX, we would like to wish you a fantastic Christmas and an even better New Year. We hope you enjoy your time off and look forward to working with you again in January.

Our offices will be closed on Monday 24th December, re-opening on the 2nd January.

Merry Christmas,

ECEX

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3 easy ways to view the full range of ECEX services.

As the days flutter by and the Christmas period grows nearer, it’s time to start planning for the New Year. Don’t worry, we can help.

As a provider of a wide range of specialist services, it can sometimes be difficult to remember exactly what it is that we do at ECEX. Let us make it easier for you.

You can now view our services in three different, but equally simple ways:

1) You can request our hard copy literature by emailing us at sales@ecex.co.uk

2) You could visit our website at www.ecex.co.uk

3) You can now view our full literature online, designed for mobile devices, tablets and computers; all you need is a suitable internet connection. Just go to http://ecex.uberflip.com/i/98675. (Perfect for bookmarking within your internet browser for easy access).

Don’t leave it until the last minute, get planning now.

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Air Intake Screens from ECEX

Air intake screens: An engineered mesh screen designed to maximise airflow whilst reducing contamination caused by airborne debris entering your AHUs, chillers and condensers.

The picture below not only demonstrates the contamination that could be causing your coils to fail or filters to require changing more regularly, but it demonstrates how easily they can be cleaned.

Supplied exclusively in the UK by ECEX, this unique product is now available to help you extend the life of your filters, maximise the life of your coils and minimise the maintenance time required in caring for your air intake systems.

More information is available here: http://www.ecex.co.uk/screens.asp

An engineered solution is available for any air intake problem and the benefits will far outweigh the cost of any installation.

Where can I use them?

Coils, chillers, condensers, louvre air intakes; in fact anywhere that you are drawing air into a building will be much better protected.

Why would I bother?

• Improved energy efficiency- Better airflow means plant doesn’t have to work so hard to achieve requisite air flow.
• Reduced maintenance costs – Less time spent changing filters and cleaning coils.
• Easy cleaning – a hoover, brush or hose will do the job. Even rain has a cleansing impact on screens.
• Reduces risk of coil damage caused when cleaning.
• Prevents contamination by insects, pollen, sand and leaves.

Who else has used them?

• Car factories
• Data centres
• Food processing plants
• Galleries
• Hospitals
• Schools

How are they fitted?

• Internal and external frame measurements taken and screen made-to-measure to ensure perfect coverage.
• Fixings are secured to your intake surround using stainless steel self tapping screws.
• Screen is mounted to the quarter turn fitting (see above picture) and it’s ready to go. .
• Alternatively, ECEX will measure, manufacture and install for a fixed price.

ECEX Air Intake Screens – cost effective protection for your chillers, coils, filters and cooling towers.

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ECEX, profit from investment

Recently we commented that UK SMEs, can play an active role in driving the UK’s economic recovery.

The business news channels at that time told of failing industry and increased unemployment.

This did not match our experience or that of our customers and suppliers.

We can report that the last quarter has been our best in 20 years.This has also been confirmed by fellow contractors and customers.

Many have taken on new staff and are complaining of a shortage of skilled or semi skilled labour.

At ECEX, we’ve been driving further investment into staff and staff training, and have now taken on a second factory base to cope with the increased demand from clients.

We have also entered into a partnership agreement with the USA manufacturer of a brand new product for the UK market. This product will launch in November and provide further opportunity for employment within ECEX.

Sir Arthur Helps, in Realmah, 1868 said “Nothing succeeds like success.”

We believe this to be true.

With your help we can drive this message forward because all businesses profit from investment.

 

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Three customers win bottle of champagne in business card raffle

Since we moved to an electronic database system here at ECEX, the requirement for hoarding customer business cards has become a thing of the past.

Once that essential contact information has been loaded into our database the business card becomes redundant and, rather than throwing it straight into the recycling, we wanted to do something to thank our customers.

So we did.

After throwing all of the business cards into a raffle, we drew three winners and gave them each a bottle of champagne.

The raffle was so successful that we’ve decided to make it a quarterly event. Have you given us your business card recently? If so, you could be in with a chance of winning a bottle of bubbly.

Phil Cooper, Martin Kennell and Alan Shuffill were our lucky winners this time. Congratulations!

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ECEX, SMEs and investment for a future

At ECEX we believe that we, along with other UK SMEs, can play an active role in driving the UK’s economic recovery.

With 3.7 million SMEs in the UK, accounting for approximately 40% of GDP and employing 12 million people, the importance of small and medium enterprises to the economy should never be under estimated.

400,000 UK SMEs cease trading every year and there is no doubt that we’re experiencing an extremely tough economic climate. However, evidence suggests that firms who innovate more consistently and rapidly employ more workers, demand higher skills, pay higher wages and offer more stable prospects.

That could only be a good thing right?

At ECEX, we’ve been driving investment into staff and training, along with new machinery and premises; actively distributing hard earned profits into the wider economy. In doing so, we hope to benefit not only ourselves, but the profitability of various support sectors, which in the long term will allow customers to continue their spending with us.

It hasn’t been easy and as a team we have faced some difficult, but necessary decisions along the way. This makes the recent successes all the more sweeter and long may it last.

 

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And so how is our economy doing?

Money: An update on our earlier blogs. “People live to earn it; businesses are created to make it and nobody ever has enough of it”.

The struggling economy of the past two years is a situation that has destroyed the lives of thousands of people and the futures of as many businesses. ecex are lucky enough to be successfully trading and are doing so for a number of reasons.

• Low staff turnover
• Great staff commitment
• Finite fiscal management
• Confidence in our abilities and commitment to the customer

These are the reasons why we have recently seen a massive increase in business which has enabled ecex to invest in people, machinery and premises.

Without the confidence to move with the changing tides of business, you’re destined to fail.

That extra hour here and there is what sets a business apart from its competitors. At ecex , we have a policy that reflects our commitment to the task in hand – Never leave a job until the customer is happy.

It is this philosophy that enables us to gain the trust of our customers so that they can confidently present any ecex quotation to their client and recommend that we get the job.

Every company is only as good as their last job, which is exactly why we treat every job as if it was our last.

So how is our economy doing?

The pundits and experts suggest that we are still struggling and yet many companies out there are investing in our combined futures.

At ecex we are confident. Are you?

Legionnaires’ disease strikes in Stoke-On-Trent, is your building next?

A patient, one of 16 in Stoke-On-Trent to have contracted Legionnaires’ disease, has died. Though the direct cause is as yet unknown, one thing that is clear is that the number of confirmed cases of Legionnaires’ disease is on the increase since the outbreak emerged.

If legionella pneumophilia, the bacterium that can be found in natural and purpose-built water systems is left in suitable conditions it will grow, increasing the risk of Legionnaires’ disease.

These conditions include:

• Water temperature between 20–45 °C, which is suitable for growth
• Creating and spreading breathable droplets of water, e.g. aerosol created by a cooling tower, or water outlets
• Stored and/or re-circulated water
• A source of nutrients for the organism e.g. presence of sludge, scale or fouling

(HSE, www.hse.gov.uk/legionnaires)

As a specialist in L8 and Water Regulations, we can provide the expertise to ensure that your water storage meets requirement. From bolt testing to dead leg removals and tank lining to entire replacements, we have the experience to ensure that the risk on site is minimised.

Do you need advice on your water storage? We can help. Contact sales@ecex.co.uk or call 01635 244 100 to arrange a free survey. 

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Health and safety first.

Good health and safety planning, practice and execution is paramount within the engineering industry. Even a slight oversight of procedure can have devastating outcomes.

Words however, are one thing and delivery is another. So how do you know that you can trust the company you use?

More importantly, how do you know you can trust ECEX?

Accreditation and certification.

There are several leading health and safety assessment schemes dedicated to high industry standards of competence and compliance. These companies independently evaluate health and safety practice in order to ensure that any applicant maintains a proven track record of good practice.

As certified members of SAFEcontractor, CHAS and the British Safety Council, we have plenty of experience with this. Even so, we always love to hear positive feedback.

John Kinge, Head of Risk at SAFEcontractor said,

“More companies need to understand the importance of adopting good risk management in the way that ECEX has done. The firm’s high standard has set an example, which hopefully will be followed by other companies within the sector”

That’s what we like to hear.

If you’d like a job completed with safety as a priority, get in touch.

For all of our documentation, go to http://www.ecex.co.uk/certs.asp

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Commitment, confidence and motivation.

Money: People live to earn it; businesses are created to make it and nobody ever has enough of it.

The struggling economy isn’t a new situation that has destroyed the lives of thousands of people and the futures of as many businesses. Those who are lucky enough to still be trading (we count ourselves among those) are probably still trading for lots of reasons, but two key traits that have kept us afloat in recent years spring to mind – confidence and motivation.

These might seem like obscure characteristics to focus on, but here’s why they matter to us:

Without the confidence to move with the changing tides of business, you’re destined to fail. Increasing staff levels, reducing base cost and ensuring quality marketing is the ECEX edge.

Commitment to the job, that extra hour here and there, that’s what sets a business apart from its competitors. We certainly couldn’t do that without motivation. At ECEX, we have a policy that reflects our commitment to the task in hand – Never leave a job until the customer is happy. All of our teams are motivated to get the job right first time, every time. Sometimes, this just isn’t possible and that being said, we’re confident enough to accept when we’ve made a mistake.

It is this philosophy that enables us to gain the trust of our customers so that they can confidently present any ECEX quotation to their client and recommend that we get the job.

Every company is only as good as their last job, which is exactly why we treat every job as if it was our last.

Health and safety first.

Good health and safety planning, practice and execution is paramount within the engineering industry. Even a slight oversight of procedure can have devastating outcomes.

Words however, are one thing and delivery is another. So how do you know that you can trust the company you use?

More importantly, how do you know you can trust ECEX?

Accreditation and certification.

There are several leading health and safety assessment schemes dedicated to high industry standards of competence and compliance. These companies independently evaluate health and safety practice in order to ensure that any applicant maintains a proven track record of good practice.

As certified members of SAFEcontractor, CHAS and the British Safety Council, we have plenty of experience with this. Even so, we always love to hear positive feedback.

John Kinge, Head of Risk at SAFEcontractor said,

“More companies need to understand the importance of adopting good risk management in the way that ECEX has done. The firm’s high standard has set an example, which hopefully will be followed by other companies within the sector”

That’s what we like to hear.

If you’d like a job completed with safety as a priority, get in touch.

For all of our documentation, go to http://www.ecex.co.uk/certs.asp

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We’ve entered the ‘Inspiring Safety Awards 2012’!

Over the past few months, we’ve been working hard to raise the profile of building and workplace safety.

With our blog, https://ecexproblemsolved.wordpress.com we’ve been talking about many important subjects that are close to our hearts here at ECEX.

You may have noticed that fire safety has been a particular focus of ours. This is because of the potentially devastating damage that can be caused if not carefully managed. More specifically, fire stopping provides those within a fire stricken building with one thing – time.

An appropriate safety culture doesn’t have to be expensive, but it does have to be comprehensive. An oversight could cost lives.

Our aim is to raise the profile of good health and safety practice in the UK through sharing our many years of experience and knowledge.

Whether or not we win an Inspiring Safety award this year, we will continue to share a message that we’re proud of.

We’d be grateful if you could spread the message by sharing, liking or commenting on any one of our blog posts. It’ll only take a moment, honest.

Go to http://www.safetyinspirationawards.co.uk/ for more information.

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We have a winner!

Christmas is over.

New Year celebrations have passed.

Our competition has come to a close.

All entries have now been received and counted and the winner has been drawn, quite literally, from our Managing Director’s hat (Picture a Indiana Jones in an office setting).

Though we didn’t quite reach our target of 50 entrants, we weren’t far off.

The winner is:

Debbs Lancelott

Congratulations!

If you entered and didn’t win this time round, don’t be disheartened. It could be you next time.

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It’s that time of year.

Christmas. Well, nearly.

As the last few days in the run up towards Christmas flutter by, we thought it would be a great time to reflect upon another great, though difficult, year of trading.

We’ve worked on some fantastic sites across the country, ranging from blue chip sites to local offices and offered solutions ranging from fifty pound vee belt orders to six figure projects.

Times are tough and although we’re still winning the same amount of work that we’ve always won; it’s just taking a heck of a long time to get the work signed off from our customers!

This may have affected your business with cost-savings, staff cutbacks and greater expectations placed upon employees. Too often it seems, we’re all asked to achieve more with less money and often with a deadline of yesterday.

As we roll into the New Year, remember that we’re here as a point of contact. Take a look at our full list of services page tab at the top of this page or click here:

https://ecexproblemsolved.wordpress.com/services/.

As we reach the Olympic and Jubliee year of 2012, remember that we’re always here to help.

Merry Christmas.

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Knowledge is valuable. ECEXperience is priceless.

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26 years ago, John Hamilton, Technical Director at ECEX, walked off this roof having completed the installation of new pipework.

Recently, he returned to the same roof alongside two of our fabricators and noticed that the pipework had a slight kink in it.

It is a proud boast of ECEX that we never walk away from a snag or a customer query.

John took a picture of the kink in the pipe which had bent quite substantially. He returned to the ecex offices and it was at this point that we told him not to worry because the owners of the building had changed its shape to match the pipework. ECEX – for experience!

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During October ecex are looking at insulation and how a simple upgrade can improve efficiency greatly. Take a look at http://www.ecex.co.uk/insulation.asp and contact the sales office sales@ecex.co.uk for a free survey.

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Will businesses stop investing in energy? A new survey suggests they might.

According to a survey by Ernst & Young, four out of five of the UK’s top 250 companies are concerned about their return on investment when improving energy efficiency.

The recent article from H&V News (www.hvnplus.co.uk) noted that only nine per cent of companies have future plans to invest in energy efficient plant and services; shocking considering the financial and environmental benefits associated with the payback.

The majority of respondents involved with the survey believed that energy prices were likely to increase, a factor which would encourage 91 per cent to reduce consumption in a bid to save money.

The biggest concern it seems, is the length of time it would take to achieve a full ROI.

This survey highlighted one key issue – we are a nation of talkers. We want to make a change, if the cost of energy goes up.

Why wait? Stay ahead of the game.

Invest in energy efficiency and prepare yourself for the inevitable price rise.

(for H&V News article, click here)
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During October ecex are looking at insulation and how a simple upgrade can improve efficiency greatly. Take a look at http://www.ecex.co.uk/insulation.asp and contact the sales office sales@ecex.co.uk for a free survey.

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The end of another week…

We’ve had a tough, but productive week here at ECEX.

Admit it, this crossed your mind at some point…

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During October ecex are looking at insulation and how a simple upgrade can improve efficiency greatly. Take a look at http://www.ecex.co.uk/insulation.asp and contact the sales office sales@ecex.co.uk for a free survey.

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It has never been easier to get in touch with ECEX!

Good news!

We’ve made it easier than ever to arrange a survey with one of our technical specialists.

At ECEX, we understand that when you have a problem you need a solution quickly. In order to get that process under way, you need to get in touch with the right people and you need to do it fast.

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There are now several ways you can let us know what you need:

1) As ever, you can call us on 01635 244 100 or email us at sales@ecex.co.uk

2) You can go to www.ecexproblemsolved.co.uk and submit your information

3) Finally, you can go to the Request a Survey tab at the top of the page.

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Our aim is to make the process of enlisting your next contractor an easy one.

Follow the steps above and we’ll make sure that’s the case.

Look forward to hearing from you!

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